Unable to Receive promotional and swags after account merge

CharanjeetSingh
Tera Contributor

Hi All, 
I am facing a weird issue with my community account. I am not able to receive emails related to the challenges, swags. I have actively participated in the CreatorCon challenge, HacktoberFest(Top 10%), Creator Studio Challenge, my all peers have received their swag emails but I have not. Previously I was thinking I am not selected but last year I got all emails swags then I noticed that I have merged my company account to personal account and after that only my account is having some technical issue. 
Could anyone please give me some directions how I can get this issue resolved. I have tried to reach out to Now Learning team but they are saying you need to reach out to community platform only. 

@Servicenow @support @community @account 

5 REPLIES 5

Hi @Dr Atul G- LNG ,
Thank you so much for your prompt response.