Unable to refresh my dev instance

[guptaravi1]

I am clicking on Refresh button but instance status is showing as offline. Kindly suggest. Thanks 

[AndersBGS · Accepted solution]

Hi @guptaravi1 ,

As you might know, there is no support available for PDIs, hence you're limited to two options if your instance is offline. 

1. Wait, it should be available after some time
2. Release your instance and request a fresh installation

[Dr Atul G- LNG · Accepted solution]

Hi @guptaravi1 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. Try refreshing your pDi in developer site and sometimes it comes to online .
4. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

[AndersBGS · Accepted solution]

Hi @guptaravi1 ,

As you might know, there is no support available for PDIs, hence you're limited to two options if your instance is offline. 

1. Wait, it should be available after some time
2. Release your instance and request a fresh installation

[Rajesh Gillerla]

Hi @guptaravi1 ,

seems like Maintainance issue,  wait for some time and see if issue still persists raise case.

[Dr Atul G- LNG · Accepted solution]

Hi @guptaravi1 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. Try refreshing your pDi in developer site and sometimes it comes to online .
4. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

[its_SumitNow · Accepted solution]

Hi @guptaravi1 

This Problem is common. wait till 2 days, Your instance will be back online,

but still if in rare case it doesn't comes back online then only option left will be release and request for new one

if my response helped ,please mark it as helpful & accept as solution 🙂

Warm Regards

Sumit

Technical Consultant