Unable to refresh my dev instance

guptaravi1 · Monday

I am clicking on Refresh button but instance status is showing as offline. Kindly suggest. Thanks

AndersBGS · Monday

As you might know, there is no support available for PDIs, hence you're limited to two options if your instance is offline.

Wait, it should be available after some time
Release your instance and request a fresh installation

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Dr Atul G- LNG · Monday

Hi @guptaravi1

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

There is no support available for PDI.
If you can wait, let's wait a bit longer.
Try refreshing your pDi in developer site and sometimes it comes to online .
You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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its_SumitNow · Monday

Hi @guptaravi1

This Problem is common. wait till 2 days, Your instance will be back online,

but still if in rare case it doesn't comes back online then only option left will be release and request for new one

if my response helped ,please mark it as helpful & accept as solution 🙂

Warm Regards

Sumit

Technical Consultant

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SAIMUNZ · Monday