Unable to reset admin password for my Personal Developer Instance

[tdianechris]

Hello,

I have an active Personal Developer Instance (dev384666), but I am unable to log in because I no longer have the admin password.

The password recovery process asks for verification through a phone number that does not belong to me.

Additionally, my Developer Portal does not display the "Manage My Instance", "Reset Admin Password", or "Open Instance" options.

Could someone please advise how I can reset my PDI admin password without losing my instance data?

Thank you for your assistance.

[glideFather]

ahoy @tdianechris,

navigate to: https://developer.servicenow.com/dev.do#!/manage-instance and reset it yourself. Nobody else can help you..