Unable to retrieve Update Set XML

Leng09
Tera Contributor

‎10-14-2023 04:56 AM

Hi, i'm trying to retrieve an update set via XML which was downloaded from DEV instance, but after selecting the XML in PRD instance, clicked on Upload button, it shows the below. Tried going to the Retrieve Update Set to search, but seems that the upload was not successfully uploaded. The file size of the XML is about 15MB, with about 3000+ updates. Would anyone know what could be the issue?

Leng09_0-1697284372551.png

 

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13 REPLIES 13

Danish Bhairag2
Tera Sage
Tera Sage

‎10-14-2023 05:04 AM

Hi @Leng09 ,

 

As the file size is bit huge ,it might be taking some time to upload. Try waiting for some time, it should get uploaded.

 

Mark my answer as helpful & accepted if it helps you.

 

Thanks,

Danish

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Leng09
Tera Contributor
In response to Danish Bhairag2

‎10-14-2023 05:11 AM

Hi Danish, actually i've already waited for quite some time already. do you have any encounters with loading a huge xml? and how long have you waited for it?

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Brad Bowman
Kilo Patron
Kilo Patron

‎10-14-2023 06:48 AM

I just uploaded a 12MB XML to my PDI, and it took a few seconds after clicking the Upload button, but then took me back to the Retrieved Update Sets list where I had clicked the Import related link, and the Update Set showed in the list as Loaded.

 

I would try to export the XML again from Dev if you can, then try the import again.  If it fails again, check the system logs right away to see if it shows anything.

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Danish Bhairag2
Tera Sage
Tera Sage

‎10-14-2023 06:55 AM

Hi @Leng09 ,

 

I agree with @Brad Bowman  , try downloading the XML file again from dev instance..there might be some problem with the file. Try uploading the new file & check the behaviour.

 

Mark my answer as helpful & accepted if it helps you resolve your issue.

 

Thanks,

Danish

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