Unable to Search Columns in List View

[Nick Peters]

Occasionally, I'll be unable  to click the magnifying glass to do a search of the columns in List View - it is greyed out. It appears to happen randomly. I've even been able to get around it by changing the current filter on the table, and suddenly I could seach again.

What could be causing this? I haven't noticed any consistency with issue. Any help is greatly appreciated!

[Bharath40 · Accepted solution]

Hi NIck,

Check if you are duplicating any of your conditions, refer to this thread Column search disabled on task table list views

Thanks,

Bharath

[ian_cox]

Are you using an OR filter to get the list view?

Magnifying glass in list layout is getting disabled when OR query gets applied to the filter conditi...

[Teena Singh]

Nick,
Thank you for posting your query to the ServiceNow community.

The Customer Experience team is striving to ensure that customer queries posted from the HI Service Portal are answered in timely and accurate fashion.

If you feel the question has been answered, please mark the community discussion as answered. Also, if you found the response helpful please indicate that in the thread.

Thank you in advance.

Regards,

Teena Singh
Customer Experience: UX Strategy and Customer Insights
teena.singh@servicenow.com

ServiceNow