Unable to search with column values in reference field in service portal.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2022 02:08 AM
Hello All,
Unable to search with column values in reference field in service portal.
I have used ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;u_application_id in variable attributes. It searches with name but when i search with application id it does not show any record.
Thanks in Advance.
Akash

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2022 02:11 AM
Hi, what kind of reference field is that? Is it in a catalog item, is it on a "form" widget or some custom reference field in custom widget?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2022 03:54 AM
Its in a catalog item.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2022 02:12 AM
Hi refer this
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0691980
Harish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2022 03:57 AM
I have tried using same- ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;u_application_id,ref_ac_columns_search=true
Still the result is same. could not search with application ID.