Unable to search with column values in reference field in service portal.

Akash68
Kilo Contributor

‎08-05-2022 02:08 AM

Hello All,

Unable to search with column values in reference field in service portal.

I have used ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;u_application_id  in variable attributes. It searches with name but when i search with application id it does not show any record.

Thanks in Advance.

Akash

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6 REPLIES 6

Tom Sienkiewicz
Mega Sage

‎08-05-2022 02:11 AM

Hi, what kind of reference field is that? Is it in a catalog item, is it on a "form" widget or some custom reference field in custom widget?

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Akash68
Kilo Contributor
In response to Tom Sienkiewicz

‎08-05-2022 03:54 AM

Its in a catalog item.

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Harish KM
Kilo Patron
Kilo Patron

‎08-05-2022 02:12 AM

Hi refer this

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0691980

Regards
Harish
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Akash68
Kilo Contributor
In response to Harish KM

‎08-05-2022 03:57 AM

I have tried using same- ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;u_application_id,ref_ac_columns_search=true

Still the result is same. could not search with application ID.

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