Unable to see views in hamburger menu on Request

[Gemma4]

Hi everyone,

I am logged in as admin with all security roles and cannot see the "views" menu option on Requests but it is visible on Request Item. Any ideas?

[Sagar Pagar]

Hi @Gemma4,

Have you checked, is there any View rule configured for Request table?

Try by deactivating view rule on Requests table. View options will be visible.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

[Gemma4]

hi @Sagar Pagar 

I'm not sure exactly where you are suggesting I check? I checked the details of the view - see attached and I'm not able to locate any issues. 

[Sagar Pagar · Accepted solution]

Hi @Gemma4,

1) Navigate to System UI --> View rules

2) Add filter with

Table is Request

3) Disable it for some time and check request record. It will show view options in context menu.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

[Gemma4]

Thank you @Sagar Pagar 

I checked the ui view rules and we actually had a rule enabled on the request table that was causing the conflict! Thanks so much for the direction.