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‎07-11-2023 12:34 AM
Hi,
we have written a script include for returning multiple sys_id's. We want to set these Id's into list type field. If we getting single sys_id from script include we are able to set but if script include returning multiple sys_id's not setting values in list type field. Tried using answer.join(' , '); and without join(',') but not setting.
exUsers: function() {
var output = [];
var exampleID= this.getParameter('sysparm_exampleID');
var groupID = this.getParameter('sysparm_groupID');
var ticketID = this.getParameter('sysparm_ticketID');
var qry = new GlideRecord('x_xxxx_string');
qry.addQuery('example', exampleID);
qry.addQuery('group', groupID);
qry.addQuery('type', ticketID);
qry.query();
while (qry.next()) {
output.push(qry.getValue('user'));
}
gs.info("Output Value: " +output);
return JSON.stringify(output);
},
Client script :-
var ga = new GlideAjax('FormUtils');
ga.addParam('sysparm_name','exUsers');
ga.addParam('sysparm_groupID', group);
ga.addParam('sysparm_exampleID', example);
ga.addParam('sysparm_ticketID', ticketType);
ga.getXML(populate);
function populate(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
alert(answer);
g_form.setValue('watch_list', answer.join(','));
}
Solved! Go to Solution.

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‎07-11-2023 01:26 AM
exUsers: function() {
var output = [];
var exampleID= this.getParameter('sysparm_exampleID');
var groupID = this.getParameter('sysparm_groupID');
var ticketID = this.getParameter('sysparm_ticketID');
var qry = new GlideRecord('x_xxxx_string');
qry.addQuery('example', exampleID);
qry.addQuery('group', groupID);
qry.addQuery('type', ticketID);
qry.query();
while (qry.next()) {
output.push(qry.getDisplayValue('user'));
}
gs.info("Output Value: " +output);
return JSON.stringify(output);
},
Client script :-
var ga = new GlideAjax('FormUtils');
ga.addParam('sysparm_name','exUsers');
ga.addParam('sysparm_groupID', group);
ga.addParam('sysparm_exampleID', example);
ga.addParam('sysparm_ticketID', ticketType);
ga.getXML(populate);
function populate(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
var data = JSON.parse(answer);
g_form.setValue('watch_list', demo);
}
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‎07-11-2023 12:50 AM
Hello,
Please replace the following lines:
while (qry.next()) {
output.push(qry.getValue('user'));
}
with:
while (qry.next()) {
output.push(qry.getValue('user').toString());
}
Regards,
Munender
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‎07-11-2023 01:08 AM
@Munender Singh if i'm using toString() i'm getting null value in alert. Not working!!

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‎07-11-2023 12:53 AM
Since you already have stringified the object in the script include, you do not have to join the answer variable again in the client script.
Try the following code and see if this works.
exUsers: function() {
var output = [];
var exampleID= this.getParameter('sysparm_exampleID');
var groupID = this.getParameter('sysparm_groupID');
var ticketID = this.getParameter('sysparm_ticketID');
var qry = new GlideRecord('x_xxxx_string');
qry.addQuery('example', exampleID);
qry.addQuery('group', groupID);
qry.addQuery('type', ticketID);
qry.query();
while (qry.next()) {
output.push(qry.getValue('user'));
}
gs.info("Output Value: " +output);
return JSON.stringify(output);
},
Client script :-
var ga = new GlideAjax('FormUtils');
ga.addParam('sysparm_name','exUsers');
ga.addParam('sysparm_groupID', group);
ga.addParam('sysparm_exampleID', example);
ga.addParam('sysparm_ticketID', ticketType);
ga.getXML(populate);
function populate(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
alert(answer);
g_form.setValue('watch_list', answer);
}
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‎07-11-2023 01:06 AM