Unable to successfully install batch package

Will Mathies
Tera Contributor

‎08-24-2023 07:52 AM - edited ‎08-24-2023 10:26 AM

I have previously (March 2023) been able to execute a PowerShell script that used the CICD API - Batch Install to install multiple IRM applications automatically on fresh instances. Now (Aug 2023) the script no longer works.

1) I have read the API documentation - https://docs.servicenow.com/bundle/tokyo-api-reference/page/integrate/inbound-rest/concept/cicd-api....

2) I have tried using the REST API Explorer with the following RAW body:

 

{ "name": "TEST IRM Deployment",
 "packages": [
   {
     "id": "4a3281d053030200d23c9c25911c086f",
     "type": "application",
     "load_demo_data": false,
     "notes": "GRC: Policy and Compliance Management"
   }]
 }

 

However I receive the same error message that I am getting from PowerShell. 

Unable to successfully install batch package TEST IRM Deployment:Invalid or empty installation plan provided, nothing to install..

I see this message when using the API call  sn_cicd/progress, the initial API call indicates a successful call with a pending status. I have tried with only 1 application or with multiple, I have also tried different applications. Nothing changes. I get the error message and nothing is installed.

 

Please let me know if anyone has any advice on how to successfully perform a batch application install.

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sneha gaba
Tera Contributor

‎09-07-2023 01:19 PM

Hi Will,

Add Below parameter to the packages payload.

"requested_version": "[version of application]",

Thanks,
Sneha Gaba

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