Unable to use Entra ID Look Up User in flow

OllyI-B
Mega Contributor

Hi all

I'm looking for some help with the Entra integration from Flow Designer.

I've added the Entra ID Look Up User action to a flow and set it so that the User ID is passed from the requested item record (it is to automate adding a user to a group). However, when I test the flow it errors:

"Unable to load connection with alias ID: 647bed2793120300dc2d925cf67ffb36 <a href=\"/sys_alias.do?sys_id=647bed2793120300dc2d925cf67ffb36\" target=\"blank\">Open Connection Alias</a>"


However, if I open the action and test it, it behaves as expected and returns user information, which to me shows there is nothing wrong with the alias.


The flow is in the same domain as the Look Up User action and is set to run as System User.

Does anyone have any ideas why it doesn't work from within a flow?

 

Thanks

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