Variables are not displaying in CSM Configurable Workspace for child task

[Drushika]

Hello Community,

We are trying to display variables on a child task in workspace. A Record producer(CSM) creates a parent case and variables are passed to child task(custom not sc_task).

We Created the UI Macro(created in Global scope) & Formatter(CSM) and added it to the Child task table with a specific view. The variables are visible On Platform UI, however on the workspace they appear as empty section with no variables.

Is there any additional configuration required in workspace to display the variables?

TIA. 

[Ankur Bawiskar]

@Drushika 

so how are you passing those variables to child task? share that logic

Did you create formatter for child table as well along with parent case?

Did you add that Formatter of child table in correct Workspace view?

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[Yathvika]

@Ankur Bawiskar -   The variables are created only on the parent case through Record Producer, and in Platform UI they appear on the child task due to the UI macro/formatter referencing the parent case record.

I created two separate formatters
• One formatter for the parent case table and One formatter for the child task table

I added the child task formatter to the Task table with a new variables section and custom view.
The formatter is using the default question editor macro (com.glideapp.questionset_default_question_editor_ws) 

Variables are being passed from the record producer to the parent case, and I can see them on the parent case form and workspace. On the child task variables are visible on Platform UI but any entered variable values are not saved, and on Workspace the section shows as Variables but with empty space below.

In Workspace :

[Yathvika]

@Ankur Bawiskar  - Suggestions please ?
   Isn't it possible to show the variables on child task in workspace? Also any idea why the variables mapped from parent case to child task are not getting the value saved in platform view?