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unable to validate attachment for Case in ATF

SyydQ
Tera Contributor

Hi,

 

I am unable to validate an attachment for a Case in ATF. attachment was successful but validation failed. Can any one help with this. Here are my steps.

 

SyydQ_0-1747056539834.png

 

 

SyydQ_1-1747056567352.png

 

 

1 ACCEPTED SOLUTION

Shaqeel
Mega Sage
Mega Sage

Hi @SyydQ 

 

There is no way of verifying that attachment is attached using "Add Attachments to Form " step.

If this test step pass successfully then only we get to know that attachment is attached.

You can look into the screenshot after this step.

 

Regarda

Shql


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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

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Regards

Shaqeel

View solution in original post

2 REPLIES 2

Shaqeel
Mega Sage
Mega Sage

Hi @SyydQ 

 

There is no way of verifying that attachment is attached using "Add Attachments to Form " step.

If this test step pass successfully then only we get to know that attachment is attached.

You can look into the screenshot after this step.

 

Regarda

Shql


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel

SyydQ
Tera Contributor

@Shaqeel 

 

I did a query in attachment table using Table Sys_id [instead of sys_id] & File name and it worked.

 

SyydQ_0-1747331388354.png