Unable to view the Related list after adding it in the parent table

Sandhya23
Tera Guru

Requirement:

Create a new related list, "XYZ," that allows users to create records directly from the related list on the parent table.

Issue:

To meet the requirement, I created a new relationship between the parent and child table. The child table (custom table) is a reference field in the parent table. I have added the newly created relations under the related list; however, the related list is not visible on the parent table.

What could be the possible reasons for this? Any suggestions would be appreciated.

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Sandhya23 

actually you should have a parent field in your child table

I think you have configured it the other way.

Once you have field on child table which refers to parent table OOB there is a related list which you can add on parent form from where you can create child under that parent.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Sandhya23
Tera Guru

On the child table there is no field referencing to the parent but it has the related list again which shows the related parent record.