Uncaught TypeError: Cannot read property 'style' of null

[xiaix]

I'm looking at an RITM.

On this RITM, I have a Macro variable (pointing to a SP Widget) that seems to be causing this issue.  If I make this macro variable active = false, this RITM loads fine.

Since the error is on ServiceNow's code side, I suppose there's no fix for this... however, it leaves one to beg the question, why do the individuals that code ServiceNow itself never do any try/catch or "if element exists" code???

Bad coding practice (ServiceNow default):

ge.getElementParentNode().style.display = "none"

Good coding practice:

if (ge.getElementParentNode())
     ge.getElementParentNode().style.display = "none"

The problem is, because of this error, the entire page breaks and any UI Policy, Client Script, ... anything that uses JavaScript fails.

[xiaix]

Yep, same here.  Thanks!

[svani]

Hi @xiaix ,

Do you know the workaround for this,

i am unable to view the article .

please help me on this.

thanks in advance,