Under Overview Add "Problems assigned to you" as same like Incidents assigned to you

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03-18-2024 10:21 PM
Dear Community,
How to add Overview "Problems assigned to you" as same like "Incidents assigned to you", "Incident SLAs", same functionality, I want add New "Problems assigned to you" here under Overview Service Operation Workspace.
Thanks
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03-19-2024 12:03 AM
Hi @Service_RNow ,
You will need to create a variant of the landing page and then edit it in order to show new "Problems assigned to you".
- Navigate to All > Now Experience Framework > UI Builder.
- From the Experiences list, select Service Operations Workspace.
- Under Pages and Variants section, under Home, point to Service desk landing page SNC, and select
- Select Duplicate variant.
References -

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03-19-2024 02:38 AM - edited 03-19-2024 02:38 AM
I have skimmed that documentation but I'm not finding any information to use reports.
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03-19-2024 12:21 AM
Find the page in UI builder and add the report.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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03-19-2024 01:11 AM