User Activity

ServiceNow to Azure Ad Integration

08-04-2025
Through a Catalog Item generate a TAP (Temporary Access Pass) code from Azure AD and populate that code in Catalog Task. Any clue on how to work on this integration?

Record not getting created in awa_work_item

02-13-2024
I've configured Service Channel, Queues, Assignment Eligibility, Service Portal Agent Chat Configuration and Chat setup. Still in agent workspace agents are not getting any interactions to accept. Presence State is also active.

Issue with My Unmoderated Items

02-09-2024
When I ask a question or reply to a question it goes to "My Unmoderated Items" section under "My items Awaiting Approval" status. It does not post a question or add a reply to a post for several hours.

Now Mobile Home Page

02-05-2024
Hi,How to setup "portal" as the home page for Now Mobile app.When Now Mobile app is opened the first page it should show is portal page.