Hi ServiceNow Folks,
I want to mention how UI action & Declarative action are working in ServiceNow Workspace. How can we hide Ui action if its declarative action? In here I tried to put 2 use cases as my experience.
UI Action: UI Actions are used for both Legacy Workspace & Configurable Workspace, but only limitation such as the Action Bar component which is provided by default on the out-of-the-box record page. Its lead that UI Actions type is only supported on forms in workspaces and not lists function.
Declarative Action: Declarative actions supported for configurable workspace & Workspace UI forms, lists & related list & those are work in both Workspace & UI builder pages, not require any customization an OOB UI builder page. Declarative action record is OOB functionality for Configurable Workspace.
Function of Declarative actions include:
1.List actions
2.Related list actions
3.Field decorators
4.Form
Use Case 1: Based on few validations have to hide "Transfer Case" button from Configurable workspace.
Use Case 2: If users are from India, then "Transfer Case" button is not visible for Indian Employee.
Solution Use Case1: In order to achieve this requirement, we have added script include in 'Script Condition' part under the Conditions tab of "Action Assignment [sys_declarative_action_assignment]" table within the record click Advanced view in the related links.
Please navigate to below table.
UX Form Action(sys_ux_form_action) | UI Action Type |
Transfer Case | Declarative Action |
Action Assignment (sys_declarative_action_assignment) | Action Label Transfer Case |
Refer the below screenshot:
Solution Use Case 2: In order to achieve this requirement, we can add in same way condition in Record Condition Part of 'Script Condition' field under the Conditions tab in "Action Assignment [sys_declarative_action_assignment]" table within the record click Advanced view in the related links.
Please mark helpful & accept answer it its worthy for you!!
