UI action is not appearing on the form despite configuring Declarative UI Actions & SI logic

[saint]

Hey Experts,

I want to create a UI action on the Service Operations Workspace using Declarative UI Actions for SC Task.

Since the condition that determines who can see the UI action and when is quite complex, I plan to call the condition using a Script Include. This will involve passing the current record, running the logic, and returning true if the condition is met.

So far, I have created a Script Include with a method that returns true when the logic is satisfied.

I understand that I need to configure an Action Assignment in the sys_declarative_action_assignment table, enable the Advanced condition option, and reference my Script Include in the Script condition field.

Issue: I do not see the UI action on the SC Task form.

I’m not sure if I’m missing a configuration step.

Currently, I have no idea why it’s not working or what the best approach should be. I would appreciate any guidance or steps I can follow to get a demo working. Once I have that, I’ll be able to figure out the rest.

Regards,

[Ankur Bawiskar]

@saint 

share some screenshots

[saint]

[saint]

I did find the missing configuration for it. 

Open the Layout Items related record => Then Edit the UX form action layout to map the action.

[saint]

But the script condition which fetches the conditions from SI to show/hide the button seems to be broken. Need some help there if you're still looking @Ankur Bawiskar 

The buttons visible on SOW sc task record no matter if the script returns true or false.