Undo changes to "Service management" page

[ShishirG]

Hi,

As per "CMS training" on servicenow website, I made some changes to "Service management CMS" page which I want to revert back to original

Changes are captured in the default update set but there is no related link to revert back to previous version. I tried looking at other posts but can't figure out how to do this.

If I go to content_pages table and select "Service management" page, there is no "version" related list and no such list available to added from Configure --> Related Lists option.

Any help appreciated.

This is how update set entry looks like and second screenshot is of Service Management page from where I deleted the contents.

[Blaze2]

Try this.

go to your developer instance.

Make some changes on the service management page

Delete the Service Management Page.

Then upload the xml file and see if the page comes back to the original style

If it does, then it should work for your instance.

I would ask a few others if this is a good method first, but it is what I would try

[ShishirG · Accepted solution]

Well after bit of playing around with records, I figured out that by deleting the "content" i.e. the default My Activities and IT Services menu, the link between page (Service Management) and Navigation menu (Service Management Menu - Top) is delete and I managed to create the link again by adding the content as follows: -

Click Edit Page

Click Add content>> button on top left corner. Pop up window appears with the sections.

Choose Content Block from the list and choose "Service Management Menu - Top) from the right list

Chose where to add this section and close the popup.

Content appears again on the page however in the vertical format instead of original horizontal format.

If I look back in the "Serviec Management Menu - Top" Navigation menu, the Pages UsingThis Block related list is showing 1 record.

So as it seems, issue cannot be resolved by restoring page or even navigation menu via xml as there is nothing changed on these records. It's the linkage which is deleted if x button is clicked on page edit menu.

However there's still a bit of mystery why menu is now vertical.