Unified backlog story auto-creation update

Rocky5
Kilo Sage

Hello Everyone,

 

When an Incident is added to unified backlog, a story is auto created.. so, we want to see the Incident number in the beginning of story short description when it is created. 

 

Example: when we add Incident 'INC098765' with short description "Testing 123" to the unified backlog, in the auto created story.. I want to see the short description as "INC098765 - Testing 123" like this. but now I am only seeing short description of story as "Testing 123".

 

How can I achieve that?

 

Thanks,

Rocky.

1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@Rocky5 You need to create an onBefore insert business rule on RM story table as follows.

Screenshot 2023-11-17 at 10.13.15 AM.pngScreenshot 2023-11-17 at 10.13.25 AM.pngScreenshot 2023-11-17 at 10.15.13 AM.png

Hope this helps.