Uninstalling MID server

[Sunny45]

Hello Team,

I want to Uninstall MID server from one of the host in AWS cloud. I executed UninstallMID-NT.bat from bin directory, which removed Windows MID server Service running in Windows services. But I still see the program installed under control panel. I try to remove uninstall program from Control panel, but it doesn't removes.

Is there any specific script which I need to execute to remove the program?

Please advise.

Thanks.

[Appli]

Hi, did you stop the MID Server first? If not, stop the MID Server via the Windows Services.

Also see instructions there.

Hope it helps

[Sunny45]

Yes I did stop. And Windows Service is removed as well.

See snap below.

[Hitoshi Ozawa]

There's a NOW Support page on uninstalling MID Server. The article is on uninstalling old MID server but maybe it'll resolve the question.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723764

[Sunny45]

Hello Hitoshi,

Thanks for your reply, but my issue is little different. Please see below.

1) I am able to shutdown the MID server services.

2) I am able to remove the MID server services from the Windows Services list.

3) But I am not able to uninstall the program from the Control panel under install/uninstall program.

4) Even if I have deleted the entire folder, it shows up under installed program in control panel. 

Any clue how to uninstall the Program itself?

Thanks.