Unique Key violation detected by database

[Kaka Nayeem]

Hi All,

      Iam getting an error while order catalog item 'Unique Key violation detected by database (Duplicate entry 'in_process' for key 'a_str_3').

    Any suggestion?

Regards,

Kaka Nayeem

[Mrudula6]

Hi,

Unique key violation usually occurs if you trying to update double update record.For ex, if you have current.update() in your before insert business rule. Check your scripts for this particular catalog item.

[Kaka Nayeem]

Hi,

We don't have any before Business rule but i have written current.update in after business rule

After receiving 'Duplicate entry' error, all request table records were deleted.

Any Suggestion?

Regards,

Kaka Nayeem

[shloke04]

Hi,

Enable Business rule debugging and check, as mentioned above by others it should be some Business rule which is causing this conflict. Check for some your workflow too.