Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Unloadable in fix script

tkalpa005
Tera Expert

Hi All,

 I  have checed "Unloadable" in fix script and as per docs it says it will create record in "sys_update_xml" table, But I can't see any record aprt from fix script update, anything I am missing here?

 

 

Regards

Kalpataru

3 REPLIES 3

nm13
Kilo Guru

Hi,

I tried replicating your issue. 

Created a fix script named TestScriptOne (Unloadable: Checked). After I executed the script, I could see the Customer Update being created in the sys_update_xml table.

Hint:

  • Is the Active checkbox checked?
  • Also, did you check after the fix script has completed execution? (i.e - did you let it complete execution and not cancelled via active transaction)

 

 

Hi,

Thanks for your  effort but still  i can't see updates in sys_update_xml  table.

 

- I have write few line script to  update  one incident record but I can't see that record in sys_update_xml table any Idea

 

Active is true,Unloadable is checked and transction is completed. 

 

Thanks

KB

Can you please paste your script here? and a screenshot of the fix script form as well.