New Udemy Course Launch: ServiceNow Admin & Developer – Real-World, End-to-End Training

[Hardit Singh]

Hola ServiceNow Community,

I’m excited to share that I’ve launched a new Udemy course on ServiceNow Admin & Developer fundamentals, built completely around real-world scenarios rather than isolated features.

What makes this course different?

Instead of teaching features in silos, the course focuses on how ServiceNow is actually used in projects.

 

What’s covered:

• ServiceNow Admin fundamentals (Users, Groups, Roles, ACLs)

• ITSM processes: Incident, Change, Problem

• UI Policies, Client Scripts, Business Rules

• Script Includes (on-demand & reusable logic)

• Flow Designer for real automation use cases

• Catalog Client Scripts & GlideAjax

• Integrations basics

• Reporting & dashboards

• Security & ACLs

• A capstone custom application

The course is suitable for:

• Beginners without any basic knowledge

• Admins wanting to move into development

• Developers who want stronger platform fundamentals

The goal is simple:
Help learners think like a ServiceNow developer, not just configure records.

If this aligns with your learning path or if you’re mentoring someone new to ServiceNow, feel free to check it out.

Happy to answer questions or discuss learning paths in the comments.

Link to the course : Udemy Course for SN Admin + Developer

Cheers,

Hardit Singh