Unlock User account

[karthikbabu]

Hi All,

How can we provide the end user access to unlock an account?

1. User tries to login and types wrong password several times

2. User receives a message that account is locked reach service desk for assistance.

I am trying to skip the 2nd step here where we can provide a way for end user to answer few questions and unlock account so that he can reset the password.

Please suggest.

Thanks,

Karthik.

[sreyoshi]

Hi karthik,

I have a similar requirement. Could you please let me know if this 'enable unlock' field is OOB and if so in which form can i find it?