unwanted variables in ritm form

nameisnani
Mega Sage

Hi Team ,

 

I have submitted a request from Service portal .

 

But when i checking in platform , some unwanted variables are coming , 

 

UI Ploicy also good , there is mistake .

 

can anyone please provide me the OnLoad Cilent script . for this kind of problem .

 

nameisnani_0-1710120491318.png

 

 

can anyone please provide me the script .

 

7 REPLIES 7

nameisnani
Mega Sage

@Ankur Bawiskar 

 

can you please help here 

@nameisnani 

those variables might be belonging to some variable set and you need some explicit script to hide those

Please debug that

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Service_RNow
Mega Sage

Hi @nameisnani 

Go to your client script/UI Policies & Check the checkboxes to run on Requested Items & on Task level

RamSingh_0-1710131007708.png

 

RamSingh_1-1710131007358.png

 

Please mark my answer as Accepted as Solution & hit helpful button if it helped you. This will help other community mated too !! :):)