unwanted varibale in ritm and sctask

[nameisnani]

Hi Team , 

We have a catalog called ' XYZ '

Request is submitted  , 

As u can see in the below screenshot i haven't selected ' role name' variable .

But in the ritm and in SCtask this variable is showing , which is wrong .

we don't want to show this field , in ritm form and as well as in sctask .

How to fix this ? can anyone please help me here ,

Please provide screenshot for better understanding .

Thanks in Advance 

[Danish Bhairag2]

Hi @nameisnani ,

U need to create a onLoad client script n make sure u only select the check boxes for Applies to RITM & Applies to Task n uncheck applies on catalog item which will be by default check.

Then under UI policy action add that field n make it mandatory false n visible false.

Thanks,

Danish

[Sohail Khilji]

@nameisnani,

1. Navigate to Catalog item > Open the required catalog item 'xyz'

2. From realted list create a onload catalog client script

3. uncheck the check box applies to RITM, CATALOG TASK AND REQUEST and add conditions according to your business need.

4. save the record, Create a catalog UI policy action and set field to visible false, (Make sure its not mandatory on variables level)

I hope this helps...

 

[Harish KM]

Hi @nameisnani I think your hiding variables using UI policy on catalog form , ensure the below boxes are checked as well so that they dont appear on RITM,Task