Update a record without updating its system fields(like sys_updated_by) from workflow

[Prudhvi Raj4]

How can we update a record without updating its system fields(like sys_updated_by)?

[JP - Kyndryl]

Hi Prudhvi,

I would try the "setWorkflow(false)" method before updating the record to prevent the system fields from being updated. 

For example:

var gr = new GlideRecord("table_name");

gr.get("record_sys_id");

gr.setWorkflow(false);

gr.field_to_update = new_value;

gr.update();

Please test it, I didn’t try it.

[Shashank_18]

Hi Prudhvi,

There are two options as mentioned below:

1- You can use current.autosysfields(false) to skip the update of system fields.

2- You can use below code snippet and modify accordingly:

var target = new GlideRecord("table_name");

target.get("sys_id");
target.setValue('field_name', new_value);
target.execute(); or target.update();

Hope this will resolve your issue

Regards,

Shashank

[Bert_c1]

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server_legacy/c_GlideRecordAPI#r_Glide...

describes the use of 'autoSysFields()'

[Badal Khojare]

Yes for skipping the update to system fields use autosysfields(false) as mentioned by Shashank. If you need help with entire code please post the snippet here. 

Thanks,

Badal.