Update Available Seats After Enrollment

pallav_nagar
Tera Contributor

How to Update Available Seats After Enrollment in Employee Enrollments record using Business Rules in ServiceNow?


Table - Employee Enrollments

Scenario:
Whenever an employee enrolls in a course, automatically decrease the Available Seats count in the related Training Course.

Additional Field(s) Required:
Available Seats (Integer), Total Seats(Integer) on the Training Courses table.

Expected Result:
Each new enrollment automatically reduces the number of available seats.

1 REPLY 1

Mark Manders
Giga Patron

What did you already try and what didn't work? Especially with a BR, you can just do calculations on the field (enrollment added, look up training course and deduct 1 from the available seats).


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Mark