Update Catalog Item short description with variable name

jyan3 · ‎12-03-2021

Hi

I'm looking to update the short description of a catalog item so that it contains a variable from the catalog item. The ultimate goal is to display a variable when the item is added to the cart.

I'm trying to use an onSubmit Catalog Client script, but it doesn't seem to update the short description

function onSubmit() {
setValues();
}

function setValues() {
//Set Short description
var caseName = "";
caseName = "script test "+ g_form.getValue('project_name');
g_form.setValue('short_description', caseName);
}

Gabor10 · ‎12-03-2021

Hey there! Basically, I do not recommend doing this, but nonetheless:

I was able to achieve this by doing the following:

I've opened the OOTB Portal Widget "SC Shopping Cart" and modified the server side code. If you are using a custom portal widget, this will most probably won't work (depending how much you've customized it already). Even if it is customized, you mights still get some ideas from the code.

The Server my final server side script:

	(function() {
		var localInput = input; //to safeguard pullution of "input" via BR or other scripts

		var m = data.msgs = {};
		m.createdMsg = gs.getMessage("Created");
		m.trackMsg = gs.getMessage("track using 'Requests' in the header or");
		m.clickMsg = gs.getMessage("click here to view");
		m.cartEmptiedMsg = gs.getMessage("Your cart has been cleared");
		m.itemRemovedMsg = gs.getMessage("has been removed from your cart");
		m.updatedMsq = gs.getMessage("Updated");
		m.quantityToMsg = gs.getMessage("quantity to");
		m.removeItemConfirmationMsg = gs.getMessage("Are you sure you want to remove this item?");
		m.clearCartConfirmationMsg = gs.getMessage("Are you sure you want to empty your cart?");
		m.removeEditingItemMsg = gs.getMessage("Are you sure you want to remove the item you are viewing from your Cart?");
		var userID = gs.getUser().getID();
		var cartName = localInput && localInput.cartName ? localInput.cartName : '';
		var cartJS = new sn_sc.CartJS(cartName, '' + userID);
		var cartItemGr = cartJS.getCartItems();
		data.isMEE = options.native_mobile == 'true';
		data.numberOfCartItems = cartItemGr.getRowCount();
		data.sys_id = $sp.getParameter('sys_id');
		data.user_id = userID;
		if (localInput && localInput.action === "checkout_two") {
			if (!isCartValid(cartJS))
				return;

			data.checkoutCartModal = getCartCheckoutModal(localInput);
			return;
		} else if (localInput && localInput.action === 'checkout') {
			checkoutCart(cartJS, cartItemGr);
			return;
		}

		var clGenerator = new GlideChoiceList();
		var choiceListQuantity = clGenerator.getChoiceList("sc_cart_item", "quantity");
		var choicelistQuantityData = [];
		for (var i = 0; i < choiceListQuantity.size(); i++) {
			var choice = choiceListQuantity.get(i);
			if (!isNaN(choice.getValue()))
							choicelistQuantityData.push({
									value: parseInt(choice.getValue()),
									label: choice.getLabel()
							});
		 }

		data.choiceListQuantity = choicelistQuantityData;

		if (localInput && localInput.action === "update_quantity") {
			var cartItemGR = new GlideRecord("sc_cart_item");
			if (cartItemGR.get(localInput.itemID) && cartItemGR.canRead()) {
				cartItemGR.setValue("quantity", localInput.quantity);
				cartItemGR.update();
			}
		}

		if (localInput && localInput.action === "remove_item") {
			cartJS.remove(localInput.removeItemID);
		}

		if (localInput && localInput.action === "clear_cart") {
			cartJS.empty(cartJS.getCartID());
		}

		if (localInput && localInput.action === "save_cart") {
			var newCart = new SPCart(localInput.newCartName, userID);
			newCart.setHidden(false);
			newCart.loadCart(cart.getCartID());
		}

		data.sys_properties = {
					twostep: gs.getProperty("glide.sc.sp.twostep", "true") == 'true'  && !cartJS.checkAllItemsHaveRequestedFor(),
					mobileNativeColor: gs.getProperty("glide.sc.mobile.primary_color", "#1f8476")
		};
		data.cart = cartJS.getCartDetails(true);
		data.cartItems = [];
		data.cart.recurring_subtotals = {};
		for(var key in data.cart.cart_items)
			if(data.cart.cart_items[key] && typeof data.cart.cart_items[key] === 'object') {
				var itemsByFrequency = data.cart.cart_items[key].items;
				data.cartItems = data.cartItems.concat(itemsByFrequency);
				if(key != 'none') {
					var show_recurring_price = false;
					for(var i=0; i<itemsByFrequency.length; i++) {
						if (itemsByFrequency[i].show_recurring_price)
							show_recurring_price = true;
					}
					if (show_recurring_price)
						data.cart.recurring_subtotals[data.cart.cart_items[key].frequency_label] = data.cart.cart_items[key].subtotal_recurring_price;
				}
			}
		data.cartItems = data.cartItems.map(function (item) {
					if (item.can_order){
							item.item_url = "?id=sc_cat_item&sys_id=" + item.sys_id + "&edit=cart";
					}
			//hey, my modifications start here
			//only do this for specific catalog item, not all
			if(item.catalog_item_id == '04e2a3042f944110cb2edebcf699b67d'){
			var gr = new GlideRecord('sc_item_option');
				//item_option_new is the Catalog Variable
				//cart item should be dynamic as it is
		gr.addEncodedQuery('item_option_new=9f1363042f944110cb2edebcf699b6b9^cart_item=' + item.cart_item_id);
		gr.query();
		if(gr.next()){

			var new_short_description = gr.value.toString();
				if(new_short_description){
				//replace short description with new value
				item.short_description = new_short_description;
													   		 }
								 }	
		}//my modifications end here
			return item;
		})



		data.disable_req_for = sn_sc.CartJS.canViewRF();

			data.saveCartModal = $sp.getWidget('widget-modal', {
					embeddedWidgetId: 'sc_save_bundle',
					embeddedWidgetOptions: {}
			});

	})();

	function checkoutCart(cart, cartItemGr) {
		try {
				var requestedCatItems = new global.GlobalServiceCatalogUtil().findCatItemsForSpLogs(cartItemGr);
				var request = cart.checkoutCart(true);
				data.result = {
					number: request.request_number,
					sys_id: request.request_id,
					table: 'sc_request'
				};
				var portalId = $sp.getPortalRecord().getUniqueValue();
				$sp.logStat('Checkout Request', 'sc_request', request.request_id, request.request_number, portalId);
				new global.GlobalServiceCatalogUtil().logRequestedCatItems(requestedCatItems, portalId);
			} catch(e) {
				var catalogExceptionUtils = new CatalogExceptionUtils();
				if(catalogExceptionUtils.isCartException(e))
					gs.addErrorMessage(e.getMessage());
			}
	}

	function getCartCheckoutModal(localInput) {
		return $sp.getWidget('widget-modal', {
				embeddedWidgetId: 'sc-checkout',
				embeddedWidgetOptions: {
					cart: localInput.cart,
					auto_redirect: localInput.auto_redirect,
					native_mobile: options.native_mobile
				},
				backdrop: 'static',
				keyboard: false,
				size: 'md'
			});
	}

	function isCartValid(cart) {
		var isValid = cart.validateCartItems();
		if (isValid != "valid") {
			gs.addErrorMessage(isValid);
			return false;
		}
		return true;
	}

View solution in original post

Gabor10 · ‎12-03-2021

You won't be able to set the Short Description of an RITM or an SCTASK from a Catalog Client script.

You should try and set the Short Description in the Flow / Workflow, depending on what you are using for you catalog item.

jyan3 · ‎12-03-2021

is there any way to be able to view a variable from the cart?

My understanding is the workflow will only kick off when the user submits the item rather than save to the cart.

Gabor10 · ‎12-03-2021

Can you please illustrate your requirement with some screenshots and additional detailes? I'm glad to help but for that I'd need a deeper understanding of the issue.

BR,
Gábor

jyan3 · ‎12-03-2021

the end users want to be able to save a form as a draft in case they don't have all the information to fill out the entire form and can fill out part of it and come back later to submit it.

To do this we are utilizing the Add to Cart function. However, they want to be able to see one of the variables (In this case Project Name) in the cart so that they can distinguish between the different items they have in their cart.

I noticed in the cart it displays the catalog item type and the short description. So I hoped I could update the Short Description with the Project Name variable so that they could differentiate items in the cart