We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Update Job not working

Thiagofmeira
Mega Guru

Hi everyone,

 

I am trying to use Update Jobs to update specifics records only once. But it doesn't work, it never update the record when the "Run at" is reached, but if I click in the Related Link "Execute now" it works fine. I would like to avoid creating scheduled Jobs, because the Update jobs is a feature that offer the opportunity to update records for only one time execution and it avoids scripting.

See the update Job below:

Thiagofmeira_0-1780479777299.png

 

Does anyone knows why this doesn't work?

 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @Thiagofmeira 

 

Full explanation you will get from this article:

How scheduling Data Management Delete Jobs works

 

 

 

Refer : Data Management Update Jobs - scheduling not working 

https://www.servicenow.com/community/sysadmin-forum/data-management-update-job-setting-field-with-va...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti Unfortunately, none of those links help. Actually in the Data Management Update Jobs - scheduling not working end up without any solution for the user and contains other users concerning about the same problem.