Update Job not working

Thiagofmeira
Kilo Guru

Hi everyone,

 

I am trying to use Update Jobs to update specifics records only once. But it doesn't work, it never update the record when the "Run at" is reached, but if I click in the Related Link "Execute now" it works fine. I would like to avoid creating scheduled Jobs, because the Update jobs is a feature that offer the opportunity to update records for only one time execution and it avoids scripting.

See the update Job below:

Thiagofmeira_0-1780479777299.png

 

Does anyone knows why this doesn't work?

 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @Thiagofmeira 

 

Full explanation you will get from this article:

How scheduling Data Management Delete Jobs works

 

 

 

Refer : Data Management Update Jobs - scheduling not working 

https://www.servicenow.com/community/sysadmin-forum/data-management-update-job-setting-field-with-va...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti Unfortunately, none of those links help. Actually in the Data Management Update Jobs - scheduling not working end up without any solution for the user and contains other users concerning about the same problem.