Update Multiple records using list collector

[DEV976]

Hi Community,
Good Day!

There is a catalog item have a list collector type and links with Hardware [alm_hardware] and I want to update it's state. if I select one record, it updates the record of the table. But if I select multiple records, these are not updating on Hardware. I want to update multiple records at one time.

this is the list collector:

this is BR on table:
var gr=new GlideRecord('alm_hardware');
gr.addQuery('sys_id',current.variables.show_asset_tag);
gr.query();
if(gr.next()){
gr.install_status=current.variables.state;
gr.update();
}

[Ranjit Nimbalka · Accepted solution]

@DEV976 

Oh sorry got it !! we are doing (if(gr.next)) we need to do like this(while(gr.next()))

Please try this :-

var gr=new GlideRecord('alm_hardware');
gr.addQuery('sys_id', 'IN', current.variables.show_asset_tag);
gr.query();
while(gr.next()){
gr.install_status=current.variables.state;
gr.update();
}

if not work then try by replacing 'sys_id' with 'display_name'.

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Regards,

Ranjit Nimbalkar

[DEV976]

thanks, @Ranjit Nimbalka, it works!!!!!!!

[kamal Kishore1]

Hi Dear - Can you please share all the steps you followed to set up Service Catalog for multiple asset update using list collector to set retired status.

I would like to replicate same for CI update? I would really appreciate you help!