Update sc_categories in Service Portal
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08-04-2024 10:11 AM
Hi,
My requirement is, In sc_categories page I want to show only only 2 categories (like software, office) and hide remaining all categories. How can I achieve that?
Please help me with it.
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08-04-2024 10:25 PM
Hi @VullankiL
In filter navigator, type sc_category.LIST and it will open the list of categories, open each category and deactivate it.
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08-04-2024 10:28 PM
I want the categories to be visible in service catalog in platform side. I want to hide them only in service portal. How to achieve this?
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08-04-2024 10:32 PM
Hi @VullankiL
Open the list of categories , open each category whichever you don't need inactivate it