Update set changes in DEV disappear after complete and move to TEST

[davidvetter]

Hi all. Scratching my head why some of the changes I made as part of an update set disappeared from DEV after I closed out the set and moved it to TEST. The changes I made DO appear in TEST, but when going back to DEV, those changes are as if they never happened.

Examples: Added Variable set, added SLA definition....both in DEV. They're gone now, but are visible and function in TEST.

[jcmings]

That is weird. Are you able to find any of your "deleted" records by sys_id lookup? I'd also take a peek at the Deleted Records table (sys_audit_delete). The only other thing I can think of is a clonedown occurred.

What happens if you retrieve those update sets in DEV again?

[Ankur Bawiskar]

@davidvetter 

In dev did you open that update set and see if customer updates are still there?

Did you check in Deleted Records in left nav?

Did you search those updates in "sys_update_xml" table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[davidvetter]

Thanks for the responses guys. I'll try your suggestions, but for now I just recreated the missing items in a new update set that has some bug fixes from the previous one.