Update Set - Export to XML

User175049 · ‎07-21-2022

When selecting Export to XML under Related Links for a Local Update Set, the link does not appear to work. The page goes white and there is no download available. I tried this on multiple completed update sets, to rule out if file size was the issue. I can export to xml via right clicking on the form, its the link on the form that does not work.

Is this a known (or not so known) issue with a recent update? If so, what is the solution?

Thank you.

User175049 · ‎08-01-2022

The issue : When selecting Export to XML under Related Links for a Local Update Set, the link does not appear to work. The page goes white and there is no download available. I tried this on multiple completed update sets, to rule out if file size was the issue. I can export to xml via right clicking on the form, its the link on the form that does not work.

The solution, as directed by HI per KB1116189

Navigate to sys_ui_action.LIST and search with Name 'Export to XML'
Open record 'Export to XML 'where Table is 'Update Set [sys_update_set]'
Click on Version tab and sort by Recorded at.
Open first record in the list
Click 'Revert to this Version' related link.

View solution in original post

Aman Kumar S · ‎07-21-2022

It should work, it fails usually when the size of customer updates is too high, well you already have verified it.

Hope you are in Global scope

If everything seems alright and still doesn't work, Raise a ticket to HI without any delay.

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

Best Regards
Aman Kumar

User175049 · ‎07-29-2022

Thank you! Yes, I was in Global. After sending a ticket to HI, they helped resolve the issue.

Aman Kumar S · ‎08-01-2022

Awesome, Mark the response as correct so It will go in solved queue.

Also, share the resolution you got from HI.

Best Regards
Aman Kumar

Vivin Viswanath · ‎08-01-2022

What was the issue? How was it resolved?