Update Set has Updates from another Scope?

MC9893
Tera Contributor

Hello ServiceNow Community,

 

The following error is now appearing on one my in-progress update sets:

*** WARNING: [update set name] has update(s) from another scope ***
*** Error will occur when moving to next instance. Please remove from this update set ***

 

Can anyone advise me on what this warning message means and how to resolve it?
I haven't been able to locate any product documentation that covers it.

 

Thank you!

9 REPLIES 9

Aman Kumar S
Kilo Patron

Go to your update set and check you customer updates and verify if there is any update captured which doesn't belong to the scope of your update set.

 

Best Regards
Aman Kumar

Bert_c1
Kilo Patron

Yes, updates in an update set must match the scope of the update set. You can go to your source instance, create an update set in the other application scope, and then move those updates to the new update set of the same scope.  Mark that one Complete, and then retrieve both update sets.  the sys_update_xml record for the update have a field named 'update_set' ("Update set") that an admin user can set.

Community Alums
Not applicable

HI,

Do use separate update set for every scope. 

In your case you can ignore the error of the scope. The updates of another scope will not be moved.

To move the updates of another scope You can take a XML copy of the updates in the other scope and move it or recapture the updates in the other scope with a new update set with correct scope.

 

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Open your update set, go to Customer updates and check for application field, if this has entry other than scope of your update set then either change it to your scope or delete it. Simple.

MusabRasheed_0-1668614099921.png

 

Please hit like and mark my response as correct if that helps
Regards,
Musab