Update Set has Updates from another Scope?

MC9893
Tera Contributor

Hello ServiceNow Community,

 

The following error is now appearing on one my in-progress update sets:

*** WARNING: [update set name] has update(s) from another scope ***
*** Error will occur when moving to next instance. Please remove from this update set ***

 

Can anyone advise me on what this warning message means and how to resolve it?
I haven't been able to locate any product documentation that covers it.

 

Thank you!

9 REPLIES 9

Anshu_Anand_
Kilo Sage
Kilo Sage

Hi 

 

This occurs when someone commit a change in another scope but update set selected is still in current scope .

 

Example:-

I have a scope XYZ and in that scope i created update set demo1 and i do all my changes and its getting captured in demo1 .

BUT

Now if i am changing something in another scope for example Global scope withouth changing current update set .

the changes of this global scope will be captured into demo1 update set which is of different scope.

 

Now when you try to commit changes to another instance, this error will come.

 

What to do?

Create an update set in that second scope and move the update set change into that scope update set .

 

1. Switch to other scope which should not be here in your current update set.

2. create a new US in this scope.

2. Goto table sys_update_xml 

3. Search your existing update set which is giving error .

4. identify the application and change the update set from list view or by opening the record .

 

anshu5_1-1668614684593.png

 

Hope its clear

 

If its then please mark my answer as correct

 

Regards,

Anshu

Regards,
Anshu

tworzala
Tera Contributor

Is this a somewhat recent change? I used to be able to create 1 update set and make changes in 2 different scopes within that 1 update set. 

Nope, current behavior has been that way for a few years at least.

No, it has always been like this.

 

Best Regards
Aman Kumar

SUBHAM AGARWAL
Tera Guru

Hello,

 

If you  have any updates captured on a different scope you can always open the customer update from the update set record and change the value of the update set and scope.