Update set preview error

[user_lm]

Hi,

Encountered following error while previewing the update set. Can anyone please help me on this, why we receive the error.

Error: This update cannot be previewed for unknown reason.

Action available:  Skip remote update

Thanks in Advance.

[Samaksh Wani]

Hello @user_lm 

Clear Browser Cache and Cookies: Clear your browser's cache and cookies to ensure there are no cached resources causing conflicts.

Check the ServiceNow logs for any error messages or incidents related to the preview functionality. This can be accessed through the System Logs or System Diagnostics in ServiceNow.

It might be happening due to above reasons.

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Ankur Bawiskar]

@user_lm 

the error talks about question_choice

Did you verify that?