Update user record information from portal

si21
Tera Guru

Hi experts,

We have a requirement to update user records from portal. What is best way to achieve this?

TIA.

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @si21 

 

What information you want to update. a user can go and change these fields

 

Go to profile

LearnNGrowAtul_0-1706532020162.png

 

 

esle you can create a catalog item too. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@si21 

which portal? what's your business requirement?

what all things you want to update?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur/ Atul

Thanks for quick response.

 

We have requirement where HRs should be able to update user records from portal. Below are the scenarios

1. Single entry:

Select a user and update their phone and company.

 

2. Multiple entries:

Select multiple users ( say 10users) and update their company

(ex: select 10 users and update company to 'ABC'. Company should be changed to all 10 users at once since it is same for all)

Hi @si21 

 

It will be overhead,

 

Better use transform map, and create flow designer to read that excel file and update the sys_user record. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************