Update user record information from portal
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‎01-29-2024 04:31 AM
Hi experts,
We have a requirement to update user records from portal. What is best way to achieve this?
TIA.
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‎01-29-2024 04:40 AM
Hi @si21
What information you want to update. a user can go and change these fields
Go to profile
esle you can create a catalog item too.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎01-29-2024 04:54 AM
which portal? what's your business requirement?
what all things you want to update?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-29-2024 05:01 AM
Hi Ankur/ Atul
Thanks for quick response.
We have requirement where HRs should be able to update user records from portal. Below are the scenarios
1. Single entry:
Select a user and update their phone and company.
2. Multiple entries:
Select multiple users ( say 10users) and update their company
(ex: select 10 users and update company to 'ABC'. Company should be changed to all 10 users at once since it is same for all)
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‎01-29-2024 05:12 AM
Hi @si21
It will be overhead,
Better use transform map, and create flow designer to read that excel file and update the sys_user record.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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