Update versions missing on records in test instance

BijoyDeb
Tera Contributor

Hi all,

 

We are building one custom app and I am using AES to migrate code from dev to QA .

Our app mostly consists of records producers and email client templates.

  I have noticed one strange thing recently

After moving the latest version to QA, I found changes are not getting applied on anything

For eg. Client script,BR, email templates 

On all of these I can see update versions empty in related list.

Everything is working fine in dev, I am not sure what happened to versions in QA

 

Anyone has faced similar issue with custom apps before?

How to fix this

IMG_20240903_000055.jpg

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @BijoyDeb 

 

Is the AES version is same in both instances that can be an issue

Try to update the AES in QA

Sometimes update is not fully committed, try to do it again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Yes, versions are same in both instances. And I remember last time I did successful version update as well

Try again or try with cache.do

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

@Dr Atul G- LNG I just published my app and updated latest version in QA again. I can't see changes applied in QA still.

Not sure why update versions became empty under these records