Update versions missing on records in test instance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2024 11:31 AM
Hi all,
We are building one custom app and I am using AES to migrate code from dev to QA .
Our app mostly consists of records producers and email client templates.
I have noticed one strange thing recently
After moving the latest version to QA, I found changes are not getting applied on anything
For eg. Client script,BR, email templates
On all of these I can see update versions empty in related list.
Everything is working fine in dev, I am not sure what happened to versions in QA
Anyone has faced similar issue with custom apps before?
How to fix this
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2024 12:13 PM
try to capture changes again and then publish.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2024 01:09 PM
Nothing changed!
I recaptured all those changes and commited to app repo.
Published and installed latest version in QA as well, but changes are not getting applied.
Only reason I am thinking of is empty update versions on records. Because of that changes are not getting applied on those objects
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2024 01:11 PM
Log a now support case buddy.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2024 01:19 PM
sure!
I can see few options on my app like rollback or uninstall
What will happen if I uninstall the app, will be I able to install app again with bit earlier version where I was not facing such issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2024 10:57 PM
Hi @BijoyDeb
I am not 100% sure about uninstallation. Better log a case to avoid any loss.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************