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Update versions missing on records in test instance

BijoyDeb
Tera Contributor

Hi all,

 

We are building one custom app and I am using AES to migrate code from dev to QA .

Our app mostly consists of records producers and email client templates.

  I have noticed one strange thing recently

After moving the latest version to QA, I found changes are not getting applied on anything

For eg. Client script,BR, email templates 

On all of these I can see update versions empty in related list.

Everything is working fine in dev, I am not sure what happened to versions in QA

 

Anyone has faced similar issue with custom apps before?

How to fix this

IMG_20240903_000055.jpg

 

10 REPLIES 10

Stefan Reichelt
Tera Guru

Do you only miss the versions in the target instance? If so, that may be a normal behavior based on the settings of the app itself. Maybe someone converted the app to Application Repository Mode in QA, in order to enforce a proper deployment chain?

 

See here:

Convert custom applications to upgrade from the application repository (servicenow.com)

 

Also interesting:

How to move Custom Scoped Applications bettween instances - Support and Troubleshooting (servicenow....