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Updating content in multiple browser tabs

mitzaka
Mega Guru

Hey SN community,

 

I have a question to ask that has been annoying me for a while. Here is the scenario behing it:

  • I work in ServiceNow and I have several tabs open in one browser - for example: one tab shows Incident Management module, second tab shows an open change, etc.
  • When I make an update to the content in any tab, as soon as the browser refreshes it gives me back the content module of the latest open tab (in my case if I were into the Incident Management and update, after refresh it would show me the change management module contents, as it was last opened in a ServiceNow tab)

 

This is being a little pain in the *** actually. It is just handy to have several tabs open and work on different stuff at the same time, but this just ruins it for me.

Hope I managed to explain it well, and definitelly looking for your suggestions on this:)

 

Thanks!


11 REPLIES 11

jshatney
Mega Expert

The only thing I've figured out is to use 3 separate browsers.


jshatney, we've tried the option with various browsers, but I think it is not convenient. In the end, it's all about feeling comfortable within the tool, not having to cope with more than one browser.


Michael Kaufman
Giga Guru

This might help.



Dynamic Window Titles — ServiceNow ELITE.com



I also right-click and save to avoid the issue you mention.


I've tried the window tiles, this is handy, but this does not address my issue. My problem is more with the content of the tabs after updating, than the titles of the tabs.



However, your comment to use right-click and Save was very helpful to me. I know it's a workaround, but it does the trick. Thank you for that!