Updating content in multiple browser tabs

[mitzaka]

Hey SN community,

I have a question to ask that has been annoying me for a while. Here is the scenario behing it:

• I work in ServiceNow and I have several tabs open in one browser - for example: one tab shows Incident Management module, second tab shows an open change, etc.
• When I make an update to the content in any tab, as soon as the browser refreshes it gives me back the content module of the latest open tab (in my case if I were into the Incident Management and update, after refresh it would show me the change management module contents, as it was last opened in a ServiceNow tab)

This is being a little pain in the *** actually. It is just handy to have several tabs open and work on different stuff at the same time, but this just ruins it for me.

Hope I managed to explain it well, and definitelly looking for your suggestions on this:)

Thanks!

[acretion]

I've also heard that if you use incognito mode in chrome for example it will prevent what you are seeing.     Still not a perfect solution though.

[Earl L]

This is a pretty difficult problem for browser based applications. The apps need to have a unique set of application, page and session variables to do what we want, and yet we also want to share some of these variables. It would be nice if ServiceNow put some effort into making this work even just a little better. I think everyone that's used to working with multiple tabs in the same application feel your pain.

[randrews]

i don't think you will find a fix for this.. the issue is that every instance of service first in one TYPE of browser is ONE instance on the server... this is why the last url isn't working correctly.

http://wiki.servicenow.com/index.php?title=Managing_User_Sessions

references this fact.

[mitzaka]

Yep, I have gone through this article on the SN wiki, I realize that is one session to the server. However, I still think that this is irritating and not very handy when it comes to doing multiple things at the same time. So far, the best workaround for me remains to use right-click and 'Save'.

[Shay Faingold]

Hi,

I know its an old post, and I dont have an answer, just a different way of working...

take a look at this:

Managing multiple user sessions

Hope it will help you...

Shay