Updating content in multiple browser tabs

[mitzaka]

Hey SN community,

I have a question to ask that has been annoying me for a while. Here is the scenario behing it:

• I work in ServiceNow and I have several tabs open in one browser - for example: one tab shows Incident Management module, second tab shows an open change, etc.
• When I make an update to the content in any tab, as soon as the browser refreshes it gives me back the content module of the latest open tab (in my case if I were into the Incident Management and update, after refresh it would show me the change management module contents, as it was last opened in a ServiceNow tab)

This is being a little pain in the *** actually. It is just handy to have several tabs open and work on different stuff at the same time, but this just ruins it for me.

Hope I managed to explain it well, and definitelly looking for your suggestions on this:)

Thanks!

[ryanhill]

Thanks, Shay. I read your (linked) post and found it helpful. I may give that a try!

As for the rest of this.... what's going on? This is 2018, people use multiple tabs!! We all have to do multiple things and I keep losing work because unbeknownst to me some of my tabs are refreshing when I update one of the tabs. This is how people work, plain and simple, ServiceNow should be designed to work that way if it's going to be a browser-based application!!! I cannot emphasize that enough!

[cjj]

Thank you for posting this.   This is one of the greatest issues for me as well.   I usually am multitasking out of multiple windows (assets, contracts, ritm's, etc) and I have to use the "back button" to refresh my previous content each time I go back to a previous window.   I wish there was a resolution