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01-12-2025 10:54 PM
Hi All,
Users are updating read only fields using F12 or Inspect or browser console in incident or change request forms , is there any solution in ServiceNow to restrict this so that no one can change read only fields in any form.
The developer tool available in browser is allowing to overwrite ACLs, UI policies.
Solved! Go to Solution.
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01-13-2025 04:11 AM
Hi @ServiceNow10sun ,
Use Data policy instead. This will enforce it on DB level.
If this helped please like and mark it as an accepted solution.
Thanks,
BK
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01-13-2025 04:17 AM
the only way is to use Data policies
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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01-14-2025 03:02 AM
Hi @ServiceNow10sun ,
Nice scenario, You might use before BR where you can verify the previous value with changed one.
OR
we can go with the onSubmit client script where we called Script include to verify the current and previous value.
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01-21-2025 08:06 AM
Data Policy worked. Thank you all