Updating the Worknotes field with short description, category field values it updating thrice.

[nikhil kamlekar]

Hi @ServiceNow Community,

I'm encountering an error, If I try to update from other fields it' updating thrice.

Ex: If I try to update the worknotes with the value of Short Description or Category field value as I'm doing this using the Flow Designer Script.

I tried in another Instance it's working fine, Do any one know, the root cause for this?

Attaching the screenshot for your reference
Used this script in Flow Description:

var shortDesc = fd_data.trigger.current.short_description;

return shortDesc;

[Mayur2109]

Hi @nikhil kamlekar ,

I guess your form field is getting multiple times. Check if any business rule is running for the field which uses current.update().

Please check and Mark Helpful and Correct if it really helps you.

Regards,
Mayur Shardul

ServiceNow Rising Star 2024